BOOKING AND PAYMENT POLICIES
BOOKING AND PAYMENT POLICIES
| Payment | Cancellation | |
|---|---|---|
| For Individual / FIT | 20% down payment – due within 15days of reservation. 80% balance – due 120 days prior departure. 100% (full payment) – due if booking is made within 120 days prior departure. | Cancellations received 91 – 120 days prior departure = 20% down payment forfeited. Cancellations received 90days prior departure = No Refund. |
| For Group (min.10 guests) & Full Charter | 20% non-refundable and non-transferrable down payment is required within 15days of reservation. 80% balance – due 120 days prior departure 100% (full payment) – due if booking is made within 120 days prior departure. | Cancellations received more than 6 months prior departure = Half of the 20% deposit is not refundable. Cancellations received 6 months to 91 days prior departure = 20% deposit is not refundable. Cancellations received 90 days or less prior departure = 100% of the charter rate is not refundable. Substitution of passengers is permitted. No refunds will be issued for unused or partially used packages. In case of cancellation or lowering number of passengers, the corresponding deposit amount for that space is deemed forfeited and is non-transferable towards the balance if any. |
All fees (Park Fees, Local Taxes, USD100 Fuel Surcharge (to be imposed when the price of brent crude goes beyond USD60 per barrel), Island & Harbour fees/Marine & Environmental Fee etc.) itemized separately are subject to change or may be added in any destination up until the date of travel.
Discovery Fleet Corp. reserves the right to make changes at any time of booking confirmation. Any consequences will be communicated with the agent/prospective guests. These may include increases in price due to changes in fuel costs, government taxes, or park entrance fees, amongst others. Changes may occur after the booking confirmation may include change in itineraries or time schedule due to unexpected natural events or political unrest.
Discovery Fleet Corp. (DFC) requires their clients to have dive and travel insurance. DFC is not liable for cancellation of trips due to force majeure/weather or other unforeseen circumstances including medical emergencies/diving accidents necessitating the return of the vessel to the nearest port/medical facility to seek help. A full refund will be given to the agent if DFC declares a cancellation BEFORE embarkation. The agent will then be in charge of finding alternate accommodation of passengers at their expense. If cancellation was made upon embarkation time, no refund will be given and DFC will find an alternate accommodation for the passengers on DFC expense.
In case of mechanical problems or boat breakdown before or while the trip is underway, DFC will make the best effort to provide alternate accommodation. Should this be unavailable, DFC will refund ONLY the unused portion of the trip. Please make sure that airline tickets are re-bookable or refundable. DFC will not be responsible for transportation expenses beyond what is included in the dive package – i.e. local airport to ship transfers.
Refunds for trip cancellation will be done though bank to bank wire transfer ONLY due to security and AMLA restrictions. We will not entertain demands for cash refunds/transactions at our office.
Payment Channels
- Wire Transfer / Bank Deposit
All foreign and local bank charges must be shouldered by the remitter. A copy of your bank deposit slip is required for verification of payment.
US Dollar Account
Bank Name Union Bank of the Philippines Bank Address JTKC – Pasong Tamo Branch Account Name Discovery Fleet Corporation DBU Discovery Fleet and Discovery Adventure Account Registered Address 130 Amorsolo St. Legaspi Village Makati City 1229 Philippines Account Number 132 – 02 – 0000-64-4 (US Dollar) SWIFT Code UBPHPHMM - WeChat/Alipay QR Code
- Payment Link
- Credit Card (visa MasterCard)
- Online Banking (Bancnet)
- Wallet (GCash, GrabPay)
