BOOKING AND PAYMENT POLICIES
BOOKING AND PAYMENT POLICIES
We require 16 paying guests (for DP) while 14 paying guests (for DA) as our minimum to run the trip.
All fees (Marine/Environmental Fees, Park Fees, Local Taxes, Fuel Surcharge, Permits etc.) itemized separately are subject to change or maybe added in any destination up until the date of travel.
Discovery Fleet Corp. reserves the right to make changes at any time of booking confirmation. Any consequences will be communicated with the agent/prospective guests. These may include increases in price due to changes in fuel costs, government taxes, or park entrance fees, amongst others. Changes may occur after the booking confirmation may include change in itineraries or time schedule due to unexpected natural events or political unrest.
Bookings will not be considered confirmed unless a deposit of 20% of the total amount has been received. Each of the participants of a confirmed booking shall be given a waiver agreement (Participant Agreement/Medical Statement/Release of Liability) upon arrival on the ship. Please advise your Diving Clients to have their Certification card/Log Book ready for our Dive Professionals to verify. For short notice bookings made within 120 days prior departure date, the FULL amount is due when booking.
Groups are defined as minimum 10 persons on a specified voyage. In case of cancellation or lowering number of passengers, the corresponding deposit amount for that space is deemed forfeited and is non-transferable towards the balance if any.
Please be advised that the rates are subject to change without prior notice.
Individual Basis | Full Charter/Group Basis | |
|---|---|---|
Cancellation/Refund:
(must be in writing) |
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A late payment penalty of 1% for every 2 weeks will be applied on overdue accounts (applicable to outstanding balance).
Payment should be made by wire transfer (for inbound clients) or direct bank deposit or office payment (for local Philippine residents). All foreign and local bank charges must be shouldered by the remitter. A copy of your bank deposit slip is required for verification of payment. An acknowledgement from us will be sent once we confirmed your payment with our bank, usually within 3 – 5 working days.
US Dollar Account
Bank Details | |
|---|---|
Bank Name | Union Bank of the Philippines |
Bank Address | JTKC – Pasong Tamo Branch |
Account Name | Discovery Fleet Corporation DBU Discovery Fleet and Discovery Adventure |
Account Registered Address | 130 Amorsolo St. Legaspi Village Makati City 1229 Philippines |
Account Number | 132 – 02 – 0000-64-4 (US Dollar) |
SWIFT Code | UBPHPHMM |
PHP (Peso) Account
Bank Details | |
|---|---|
Bank Name | Sterling Bank of Asia |
Bank Address | G/F SSS – Makati Bldg., Ayala Avenue cor. V.A. Rufino St. Makati City, 1250 Philippines |
Branch | Ayala Avenue Branch |
Account Name | Discovery Fleet Corporation |
Account Registered Address | 130 Amorsolo St. Legaspi Village Makati City 1229 Philippines |
Account Number | 160 – 6 – 000302 – 38 (Peso) |
Other Bank
Bank Details | |
|---|---|
Bank Name | Bank of the Philippine Islands |
Bank Address | 2182 Chino Roces Avenue, Makati City, Philippines |
Branch | Pasong Tamo Branch |
Account Name | Discovery Fleet Corporation |
Account Registered Address | 130 Amorsolo St. Legaspi Village Makati City 1229 Philippines |
Account Number | 1671 – 0031 – 67 (Peso) |
Dive and Travel Insurance
Discovery Fleet Corp. (DFC) requires their clients to have dive and travel insurance. DFC is not liable for cancellation of trips due to force majeure/weather or other unforeseen circumstances including medical emergencies/diving accidents necessitating the return of the vessel to the nearest port/medical facility to seek help. A full refund will be given to the agent if DFC declares a cancellation BEFORE embarkation. The agent will then be in charge of finding alternate accommodation of passengers at their expense. If cancellation was made upon embarkation time, no refund will be given and DFC will find an alternate accommodation for the passengers on DFC expense.
In case of mechanical problems or boat breakdown before or while the trip is underway, DFC will make the best effort to provide alternate accommodation. Should this be unavailable, DFC will refund ONLY the unused portion of the trip. Please make sure that airline tickets are re-bookable or refundable. DFC will not be responsible for transportation expenses beyond what is included in the dive package – i.e. local airport to ship transfers.
Refunds for trip cancellation will be done though bank to bank wire transfer ONLY due to security and AMLA restrictions. We will not entertain demands for cash refunds/transactions at our office.
For Tubbataha/Transition and Palau trips
- A minimum of 50 logged dives is required. We will tailor the dives to the member of the group with the weakest ability for safety considerations and this will affect the diving experience for the rest of the group.If DFC finds out that the guest has less than 50 logged dives, guests will be banned from diving and we will not be issuing any refunds.
- Make sure to obtain dive and travel insurance before the trip, otherwise guests will be denied for boarding. A copy is required to be submitted together with the guest information sheet.
Non-Diving Guests (including Children)
DFC welcomes the inclusion of non-diving guests on its Northern Palawan and Visayas trips. Non-diving guests include children. Children are defined as anyone under the age of 12 on the start of the date of the trip. When children are on board, they must be accompanied by at least one parent or legal guardian at all times. DFC accepts no responsibility for the care of the child and does not provide baby care or nanny facilities.
Children as well as non-divers are entitled to 10% off the published rates (FOR TUBBATAHA and PALAU ONLY).
Children up to 5 years of age are free as long as they share parents bed/room. Children 5 years and one day up to one day short of 12 years pay 60% of the trip fee.